Assessment of Junior High School Students’ Satisfaction towards School Facilities and Services During the Transition to Single Shift Face-to-Face and Blended Classes

This study made use of the mixed method study utilizing the quanti – quali approach in gathering the needed data for the study which included 295 students that constitutes to 10% of the total population of learners under the Junior High School Department of Bambang National High School. Finding revealed that respondents of the study claim that they are satisfied with the school facilities and services during the transition to single shift face -to- face classes. The indicators school facilities and services along tangibles, responsiveness, empathy, assurance, and reliability do not differ significantly on the assessment of the Grade 8 respondents. However, significant differences were found among the Grade 7, 9, and 10 respondents. In terms of the experiences of the learners, motivation and patience became the dominant theme for their responses which indicate what they feel during the implementation of single shift face -to- face classes.