Research Article

Level of Awareness on Digital Reference Services among Tertiary Students in Southern Christian College

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Psych Educ Multidisc J, 2025, 41 (1), 152-160, DOI: https://doi.org/10.70838/pemj.410109, ISSN 2822-4353
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Abstract

The study aimed to assess the awareness of Digital Reference Services (DRS) at Southern Christian College, focusing on the factors influencing their implementation in academic libraries. Utilizing a quantitative design, the research involved a survey questionnaire distributed to 96 respondents. The demographic analysis revealed that most participants were enrolled in the Bachelor of Secondary Education program, while fewer were in other disciplines such as Office Administration, Psychology, Computer Science, and Agriculture Business. Among second-year students, a majority demonstrated awareness of DRS, primarily learning about it through friends and library orientations, with word of mouth being the least effective source. The study found that access to DRS was mainly on campus, highlighting the significance of library staff possessing excellent communication skills as a major influencing factor. In contrast, the adequacy of reference information sources had a moderate impact. Regarding awareness of specific factors, respondents exhibited high awareness of the library's website, while there was less awareness concerning the availability of bibliographical and electronic document delivery services. Overall, the findings indicate a need for enhanced outreach and education to improve awareness and access to DRS within the college community.

Keywords awareness reference services Library Services digital reference services reference services
Authors 4

The team behind this paper

4 authors, 1 institution.

This paper Southern Christian College — Philippines Southern Christian Coll… 4 authors Cynthia Cabada — corresponding author CC Cynthia Cabada ✉ Richelle Kim Simblante RS Richelle Kim Simblante Adelyn Juarez AJ Adelyn Juarez Rhodora Mae Celestial RC Rhodora Mae Celestial

Readership

493 reads over 18 months.

June 2025 November 2026

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This article is token #5634 of SciMatic Articles (ERC-1155): 1,000,000 tokens, minted once, never more. The chain also stores a fingerprint (SHA-256) of the article's record, so anyone can check that it has not been altered.

HolderWalletTokens
SciMatic 0xc35709…277732 100,000 (10%)
Cynthia Cabada 0x6e3dAf…83D3cb 225,000 (22.5%)
Richelle Kim Simblante 0xfcAf75…3E5Eab 225,000 (22.5%)
Adelyn Juarez 0x02f4Bd…1d96c1 225,000 (22.5%)
Rhodora Mae Celestial 0x77Fc77…1c64dC 225,000 (22.5%)
Content hash 0x3467c53a5f7c03ad53ca7e1690d6a26ee0c8a8435381317bb0ac5842efc2c24a

Bibliographic Information

Cynthia Cabada, Richelle Kim Simblante, Adelyn Juarez, Rhodora Mae Celestial, (2025). Level of Awareness on Digital Reference Services among Tertiary Students in Southern Christian College, Psychology and Education: A Multidisciplinary Journal, 41(1): 152-160
Bibtex Citation
@article{cynthia_cabada2025pemj,
author = {Cynthia Cabada and Richelle Kim Simblante and Adelyn Juarez and Rhodora Mae Celestial},
title = {Level of Awareness on Digital Reference Services among Tertiary Students in Southern Christian College},
journal = {Psychology and Education: A Multidisciplinary Journal},
year = {2025},
volume = {41},
number = {1},
pages = {152-160},
doi = {10.70838/pemj.410109},
url = {https://scimatic.org/show_manuscript/5634}
}
APA Citation
Cabada, C., Simblante, R.K., Juarez, A., Celestial, R.M., (2025). Level of Awareness on Digital Reference Services among Tertiary Students in Southern Christian College. Psychology and Education: A Multidisciplinary Journal, 41(1), 152-160. https://doi.org/10.70838/pemj.410109

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