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Research Article

Student Perceptions and Engagement: Basis for Responsive Student Services during the Pandemic

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Marites Balot , Carlino Santos , John Furuc , Richmond Zito Maguigad
Psych Educ Multidisc J, 2023, 12 (2), 163-172, DOI: https://doi.org/10.5281/zenodo.8240393, ISSN 2822-4353
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Abstract

This study described the perception of tertiary students on student services provided to them during the COVID-19 pandemic. Involving 313 first year to third year students enrolled in a provincial state university during the second term of school year 2020-2021, the study utilized researcher-adapted questionnaire with documentary analyses. Quantitative data were analyzed using frequencies, percentages, means and one-way Analysis of Variance (ANOVA). Qualitative data obtained through the open responses given by the respondents were coded to draw out themes. Results show that the respondents perceived student services were available and provided by the Office of Student Services (OSS) along with other units. There was no significant difference in the perceptions of students by year levels and genders. As to engagement, tertiary students participated in varied activities. Recommendations by students were categorized into academic/faculty-related, co-curricular/extracurricular-related and personnel-related themes. Inputs served as the basis for the enhancement of student services during the pandemic.

Keywords philippines pandemic student engagement Student Services student perception
Authors 4
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The team behind this paper

4 authors, 1 institution.

This paper Philippine Normal University Philippine Normal Unive… 4 authors Marites Balot — corresponding author MB Marites Balot ✉ Carlino Santos CS Carlino Santos John Furuc JF John Furuc Richmond Zito Maguigad RM Richmond Zito Maguigad

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284 reads over 34 months.

February 2024 November 2026

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HolderWalletTokens
SciMatic 0xc35709…277732 100,000 (10%)
Marites Balot 0x43e730…2be268 225,000 (22.5%)
Carlino Santos 0x2C0ebD…E4E745 225,000 (22.5%)
John Furuc 0x31830f…4b11aF 225,000 (22.5%)
Richmond Zito Maguigad 0x353521…00F364 225,000 (22.5%)
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Bibliographic Information

Marites Balot, Carlino Santos, John Furuc, Richmond Zito Maguigad, (2023). Student Perceptions and Engagement: Basis for Responsive Student Services during the Pandemic, Psychology and Education: A Multidisciplinary Journal, 12(2): 163-172
Bibtex Citation
@article{marites_balot2023pemj,
author = {Marites Balot and Carlino Santos and John Furuc and Richmond Zito Maguigad},
title = {Student Perceptions and Engagement: Basis for Responsive Student Services during the Pandemic},
journal = {Psychology and Education: A Multidisciplinary Journal},
year = {2023},
volume = {12},
number = {2},
pages = {163-172},
doi = {10.5281/zenodo.8240393},
url = {https://scimatic.org/show_manuscript/1799}
}
APA Citation
Balot, M., Santos, C., Furuc, J., Maguigad, R.Z., (2023). Student Perceptions and Engagement: Basis for Responsive Student Services during the Pandemic. Psychology and Education: A Multidisciplinary Journal, 12(2), 163-172. https://doi.org/10.5281/zenodo.8240393

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