Motivational Factors Influencing the Performance of Employees

This study assessed and determined the motivational factors employed at BPH-Maramag, Bukidnon. Specifically, this study aimed to describe the demographic profile of the employees in terms of age, sex, and type of health worker using frequency and percentage, determine the level of extrinsic and intrinsic factors that motivate employees using weighted mean and standard deviation, determine the employees' performance level regarding service delivery and patient services using weighted mean and standard deviation, and find out the significant relationship between the extrinsic and intrinsic motivational factors and the performance of the employees using the Pearson product-moment correlation coefficient. It was conducted in BPH-Maramag, Bukidnon, CY 2023. This study revealed the following findings: the respondents were generally young and female, and the majority were nursing staff. There was a high level of motivation among the respondents about the extrinsic factors that motivate them regarding salary, wages, allowances, and other benefits. There was a high level of motivation among the respondents regarding the intrinsic factors that motivate them regarding working environment, supervision, and career development opportunities. The employees performed excellently in terms of service delivery and patient service. There was a significant relationship between the level of extrinsic and intrinsic motivational factors and the performance of the employees. This study recommends the following to readers and end-users: diversify the age, sex, and type of staff representation in studies to comprehensively understand employee perspectives and experiences across various categories. Ensure that employees are satisfied with their salaries, annual salary increases, fairness in salary distribution, promptness of payments, and monthly duty allowances. Provide opportunities for skill utilization, interaction opportunities, consistency in department assignments, access to tools and resources, opportunities for improvement, open communication about mistakes, positive feedback, job satisfaction, challenges, recognition, and the support of colleagues. Encourage employees to consistently provide personalized care, positive interactions, and excellent patient services while aiming to provide their patients with the best care, satisfaction, and timeliness. Explore strategies to optimize employee performance by leveraging both extrinsic and intrinsic motivational factors based on the nature of the relationships identified through further research.