Research Article

Case Study: The Assessment of Maturity Level of MSU-Maguindanao IT Governance

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Psych Educ Multidisc J, 2023, 7 (10), 932-940, DOI: https://doi.org/10.5281/zenodo.7776129, ISSN 2822-4353
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Abstract

IT governance plays a role in every SME and different organization. This study will provide an overview of IT governance and COBIT framework. This paper is a single-case study method that aims to evaluate the maturity level of MSU-Maguindanao IT governance, particularly with an emphasis on the selected process under the financial management area using the COBIT 5 framework. The results of this study verified the current overall average maturity level of IT services was on a scale of 2 (Managed Level) with a partial status compliance value of 49%. On the contrary, it was quite distant from the projected maturity level resulting in the occurrence of the highest gap. The results convey that the organization's IT governance was controlled and implemented but lack of consistent documentation and well-structured policies to review, monitor, and asses the IT activities. Further, the organization has required the creation and ratify IT governance policy mainly for IT-related activities. A policy in a comprehensive standard operating procedure (SOP) involving process guidelines and IT governance implementation. Along these lines, the organization will implement a thorough detailed IT process management; On top of that, effective and good governance of IT can speed up the achievement of any organization's objectives.

Keywords philippines COBIT Framework Strategic Plan Maturity Level Assessment and IT Governance
Authors 2

The team behind this paper

2 authors, 1 institution.

This paper De La Salle University Manila — Philippines De La Salle University … 2 authors Bai Rafsan-Zahna Mama — corresponding author BM Bai Rafsan-Zahna Mama ✉ Ma.Rowena Raguin Caguiat MC Ma.Rowena Raguin Caguiat

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373 reads over 34 months.

February 2024 November 2026

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HolderWalletTokens
SciMatic 0xc35709…277732 100,000 (10%)
Bai Rafsan-Zahna Mama 0xd963e1…CFa8E7 450,000 (45%)
Ma.Rowena Raguin Caguiat 0xAf12E9…8698Fe 450,000 (45%)
Content hash 0xf52752f8d76669ffdd1950713ef6f728c72dfee183fd85dd36ea49de5edb3205

Bibliographic Information

Bai Rafsan-Zahna Mama, Ma.Rowena Raguin Caguiat, (2023). Case Study: The Assessment of Maturity Level of MSU-Maguindanao IT Governance, Psychology and Education: A Multidisciplinary Journal, 7(10): 932-940
Bibtex Citation
@article{bai_rafsan-zahna_mama2023pemj,
author = {Bai Rafsan-Zahna Mama and Ma.Rowena Raguin Caguiat},
title = {Case Study: The Assessment of Maturity Level of MSU-Maguindanao IT Governance},
journal = {Psychology and Education: A Multidisciplinary Journal},
year = {2023},
volume = {7},
number = {10},
pages = {932-940},
doi = {10.5281/zenodo.7776129},
url = {https://scimatic.org/show_manuscript/1131}
}
APA Citation
Mama, B.R., Caguiat, M.R., (2023). Case Study: The Assessment of Maturity Level of MSU-Maguindanao IT Governance. Psychology and Education: A Multidisciplinary Journal, 7(10), 932-940. https://doi.org/10.5281/zenodo.7776129

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