Psych Educ Multidisc J,
2026,
58 (5),
678-685,
doi: 10.70838/pemj.580505,
ISSN 2822-4353
Abstract
This study examined the impact of AI-driven personalized recommendations on consumer engagement and purchasing decisions among consumers in Toledo City. Guided by the Stimulus-Organism-Response (S-O-R) Model, the study considered AI-driven personalized recommendations as the stimulus influencing consumer engagement and purchasing behavior. A descriptive-correlational research design was used, with data collected from 150 local consumers through a researcher-developed questionnaire. Descriptive statistics, Pearson’s correlation coefficient, and regression analysis were applied to analyze the data. The findings revealed that consumers generally showed positive perceptions toward AI-driven personalized recommendations, consumer engagement, and purchasing decisions. Results also indicated a significant positive relationship between AI-driven personalized recommendations, consumer engagement, and purchasing decisions. Regression analysis further showed that AI-driven personalized recommendations significantly influence how consumers interact with digital platforms and make purchasing choices. The study concludes that effective AI-driven personalization enhances consumer engagement and positively affects purchasing decisions. These findings provide valuable insights for local businesses and marketers in improving digital marketing strategies through personalized and data-driven approaches.
Keywords
consumer engagement
AI-driven personalized recommendations
purchasing decisions
S-O-R model
local consumers