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Research Article

Kiosk: A Hospital Locator System with Doctor's Information

429 reads
Marian Resurreccion , Rafael Millanes , Daniel Muñoz , Lyca Mancilla
Psych Educ Multidisc J, 2025, 50 (3), 253-265, ISSN 2822-4353
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Abstract

The Kiosk: A Hospital Locator System with Doctors' Information was developed to improve navigation efficiency and service accessibility at Cabuyao City Hospital. The system features interactive 2D mapping with street-view-style navigation, and a doctor directory that displays room-specific availability and specialization details. Using a descriptive, developmental design and Agile methodology, the system was evaluated against the ISO/IEC 25010 software quality model. Results from 34 respondents—30 patients and visitors and 4 administrative personnel—showed significant improvements from pre-test weighted means ranging from 1.92 to 2.09 to post-test means ranging from 3.27 to 3.54 for patients and visitors, and from 2.55 to 2.85 to 3.25 to 3.70 for administrators. The overall system quality was rated highly, with a total post-evaluation weighted mean of 3.42 (Strongly Agree). Statistical analysis confirmed the system's effectiveness, with extremely low paired t-test p-values for patients and visitors (2.49872 × 10⁻⁵ one-tailed; 4.99744 × 10⁻⁵ two-tailed) and administrators (3.01609 × 10⁻⁵ one-tailed; 6.03217 × 10⁻⁵ two-tailed), all well below the α = 0.05 significance level. These results indicate significant improvements in navigation efficiency, information accessibility, and user satisfaction following system implementation. The study concludes that the kiosk system is an effective, secure, and user-friendly digital solution that enhances hospital operations and patient experience. Future enhancements may include real-time scheduling, dynamic mapping, AI-driven navigation, mobile QR integration, and expanded scalability across healthcare facilities.

Keywords patient experience online kiosk system hospital mapping digital wayfinding doctor directory PhilHealth assistance
Authors 4
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The team behind this paper

4 authors, 1 institution.

This paper STI College Calamba — Philippines STI College Calamba 4 authors Marian Resurreccion — corresponding author MR Marian Resurreccion ✉ Rafael Millanes RM Rafael Millanes Daniel Muñoz DM Daniel Muñoz Lyca Mancilla LM Lyca Mancilla

Readership

429 reads over 12 months.

December 2025 November 2026

On SciChain

This article is token #6844 of SciMatic Articles (ERC-1155): 1,000,000 tokens, minted once, never more. The chain also stores a fingerprint (SHA-256) of the article's record, so anyone can check that it has not been altered.

HolderWalletTokens
SciMatic 0xc35709…277732 100,000 (10%)
Marian Resurreccion 0x5c1f95…D36d7b 225,000 (22.5%)
Rafael Millanes 0xCda5ea…D2DaB8 225,000 (22.5%)
Daniel Muñoz 0x0C5Db4…651F97 225,000 (22.5%)
Lyca Mancilla 0x0E1513…5C6dc7 225,000 (22.5%)
Content hash 0x43eef1e2317f586de1a435c65b80bc6cfde07ad303a31f2a5b7be78c61bcb62a
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Bibliographic Information

Marian Resurreccion, Rafael Millanes, Daniel Muñoz, Lyca Mancilla, (2025). Kiosk: A Hospital Locator System with Doctor's Information, Psychology and Education: A Multidisciplinary Journal, 50(3): 253-265
Bibtex Citation
@article{marian_resurreccion2025pemj,
author = {Marian Resurreccion and Rafael Millanes and Daniel Muñoz and Lyca Mancilla},
title = {Kiosk: A Hospital Locator System with Doctor's Information},
journal = {Psychology and Education: A Multidisciplinary Journal},
year = {2025},
volume = {50},
number = {3},
pages = {253-265},
doi = {Pal Salvador},
url = {https://scimatic.org/show_manuscript/6844}
}
APA Citation
Resurreccion, M., Millanes, R., Muñoz, D., Mancilla, L., (2025). Kiosk: A Hospital Locator System with Doctor's Information. Psychology and Education: A Multidisciplinary Journal, 50(3), 253-265. https://doi.org/Pal Salvador

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