Self-Efficacy and Its Relationship to Job Satisfaction Among Hotel Employees

Employee well-being has become a critical concern in the hospitality industry due to increasing workplace demands, employee turnover, and service expectations. This study examined the relationship between self-efficacy and job satisfaction among hotel employees. Specifically, it sought to determine the levels of self-efficacy and job satisfaction and to establish whether a significant relationship exists between these variables. The study employed a quantitative descriptive-correlational research design. Sixty (60) hotel employees were selected through convenience sampling and participated in the survey. Data were collected using a researcher-made questionnaire that underwent expert validation to ensure content validity. Descriptive statistics, including mean and standard deviation, were used to assess the levels of self-efficacy and job satisfaction, while the Pearson Product-Moment Correlation Coefficient was utilized to determine the relationship between the variables at a 0.05 level of significance. The findings revealed that hotel employees demonstrated an above-average level of self-efficacy (M = 4.40, SD = 0.19), indicating strong confidence in their ability to perform work-related responsibilities and manage workplace challenges. Likewise, respondents exhibited an above-average level of job satisfaction (M = 4.09, SD = 0.18), suggesting generally positive perceptions of their work experiences and organizational environment. However, the correlation analysis showed a negligible positive relationship between self-efficacy and job satisfaction (r = .034, p = .796), indicating that the relationship was not statistically significant. The study concludes that while both self-efficacy and job satisfaction are important indicators of employee well-being, they operate independently among the participating hotel employees. Organizational factors may have a greater influence on job satisfaction than individual psychological beliefs.