Emotional Intelligence at Work: Its Influence in Administrative Job Performance

This study investigated the influence of emotional intelligence on the job performance of administrative employees at Assumption College of Nabunturan. Using a quantitative-correlational research design, data were collected from sixty (60) administrative staff through validated survey questionnaires and analyzed using descriptive statistics, Pearson’s r, and multiple regression analysis. Findings revealed that respondents demonstrated high levels of emotional intelligence and job performance, with a strong positive and significant relationship between the two variables (r = .778, p < .05). Results further showed that self-regulation, empathy, and social skills significantly predict job performance, with social skills emerging as the strongest predictor, while self-awareness showed no significant influence. The study concludes that emotional intelligence plays a crucial role in enhancing administrative job performance and underscores the importance of developing emotional and interpersonal competencies in the workplace.