Psych Educ Multidisc J,
2026,
56 (6),
930-973,
doi: 10.70838/pemj.560609,
ISSN 2822-4353
Abstract
The On-the-Job Training (OJT) experience plays a vital role in shaping the professional readiness of Bachelor of Science in Office Administration (BSOA) students. Despite completing their academic requirements, many students encounter challenges in fully applying their classroom learning to real-world workplace settings. This study employed a qualitative phenomenological research design, utilizing a purposive sampling technique, to explore the lived experiences of eight BSOA graduates from Assumption College of Nabunturan, Davao de Oro. It aimed to understand their challenges, coping mechanisms, and insights during their OJT. Data were collected through in-depth interviews and analyzed using thematic analysis. The findings revealed that while students were able to develop essential administrative and interpersonal skills, they also encountered several difficulties, including unfamiliarity with assigned tasks, limited computer proficiency, and gaps between academic preparation and workplace expectations. Their coping strategies and reflections further illustrated how they managed these challenges and adapted to their roles. Therefore, while OJT significantly contributes to students’ personal and professional growth, the findings highlight the need for curriculum enhancements that strengthen hands-on training and better align academic instruction with industry demands.
Keywords:
challenges,
coping mechanisms,
on-the-job training,
Curriculum Enhancement,
phenomenological design,
office administration graduates,
and insights