Psych Educ Multidisc J,
2026,
55 (4),
488-501,
doi: 10.70838/pemj.550407,
ISSN 2822-4353
Abstract
This study examined the relationships among organizational commitment, caring behavior, and job performance among 106 registered nurses in selected hospitals in Iligan City, Philippines. Guided by Meyer and Allen’s Three-Component Model of Organizational Commitment and Jean Watson’s Theory of Human Caring, a descriptive–correlational design was employed. Standardized instruments measured organizational commitment, caring behaviors, and job performance. Data were analyzed using descriptive statistics, Pearson correlation, and multiple regression. Nurses reported moderate organizational commitment (M = 3.21, SD =. 874) and high levels of caring behaviors (M =3.68, SD =.785) and job performance (M = 3.88, SD = .751). Organizational commitment was positively correlated with job performance (r range = .475 to .725, p < .001), as was caring behavior (r range=.562 to .783, p < .001). Regression analysis showed that positive connectedness (β = .292, p = .003) and respectful deference to others (β = .277, p = .007) were the strongest predictors, explaining 74% of the variance in job performance (R² = .740, F = 39.881, p = .000). Affective Commitment demonstrated a positive but marginal predictive value (β = .168, p = .054). Findings indicate that relational–empathic caring behaviors are stronger predictors of nurses’ job performance than organizational commitment within the tested model.
Keywords:
organizational culture,
empathy,
job performance,
work performance,
caring behavior