I Know That You Know How I Feel:  Emotional Attunement of Guidance Counselors in Public High Schools

This qualitative multiple-case study examines the emotional attunement of guidance counselors in public schools, specifically within General Santos City. Data were collected from four (4) guidance counselors working at different public high schools. This study used a purposive sampling design that explored the challenges, coping mechanisms, and lessons acquired in their field. Based on the gathered data, the views of the guidance counselors had the following emergent themes: offering spiritual counseling, being people-oriented, blessing others, taking responsibility, being able to listen to others’ advice, having negative experiences present, showing fair treatment, and concentration is better. Meanwhile, the challenges were feeling drained, lack of cooperation and support, children’s lack of tender attention, experiencing the same scenario with parents, and getting irritated. In contrast, the coping mechanisms were having “me time,” handling a matter calmly, spreading awareness, engaging in social activities, seeking help from God, building collaboration, scheduling another session, and learning to accept things. Moreover, their insights were that dedication to the profession is necessary, being surrounded by positive people, appreciating the work of a guidance counselor, looking for inspiration to go on, following the right thing, and improving more. Cross-case analysis revealed similarities and differences in themes executed by all guidance counselors, but all performed well in providing guidance and counseling.