What It Takes to Have a Work-Life Balance: A Phenomenological Study Among Millennials with Excessive Work Engagement

The impact of excessive job engagement on the work-life balance and general well-being of millennial workers in the Philippines—particularly those who put in long hours in the BPO sector—is the main focus of this qualitative study. Examining the phenomena of a constantly changing work culture and the emergence of "hustle culture," the study explores the effects of excessive work on one's physical, mental, and emotional well-being as well as interpersonal connections. In-depth interviews were conducted with purposively sampled participants in Cavite, Philippines, using Colaizzi's phenomenological approach. According to research findings, financial stability and family support are the main drivers of excessive work. In addition, participants continue to experience sleep deprivation, emotional tiredness, stress-related illnesses, and social disconnection. Employees also have trouble resolving family conflicts, unfulfilled personal goals, and long-term medical conditions. Even while several people mentioned benefits like career advancement and higher pay, the drawbacks far exceed the benefits. The study concludes that work-life balance requires more than just cutting back on hours and workloads; it also entails knowing one's own needs, fostering a supportive work environment and culture, and changing societal perceptions of success and productivity. There are suggestions made for future researchers, HR professionals, and employers to support more sustainable engagement strategies and healthier workplaces.