Abstract
This qualitative multiple-case study examined the experiences of five students from various colleges at Ramon Magsaysay Memorial Colleges as they navigated the Learning Management System (LMS). The participants were selected through purposive sampling. Findings revealed that participants encountered challenges such as initial struggles and adaptation, intermittent internet connection, limited document size, limited interaction, late assignment submissions, delayed responses to queries, time restrictions, unclear instructions, and transition difficulties to virtual learning. To cope, participants employed thirteen strategies, including time management, adaptability and proactive problem-solving, emotional regulation, alternative communication platforms, connectivity management, self-learning, proactive exploration, and seeking support. Through these approaches, students exhibited resilience and resourcefulness in managing LMS challenges. Additionally, the study highlighted student perceptions of the LMS as fostering accessible information, positive discipline, and technology-driven learning efficiency, with benefits like proactive learning and integrative learning, but also certain drawbacks. These insights underscored the LMS's role in supporting digital norms, exploration, and educational relevance. The study emphasized the necessity for institutions to provide adequate support, resources, and training to enhance the learning experience. Addressing these challenges and fostering coping strategies could make LMS platforms more effective, equitable, and accessible, benefiting all students in their educational journeys.
