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Research Article

Employers’ Feedback Mechanism Of Bshm Interns Of Cebu Technological University- Moalboal Campus, Cebu Philippines

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Eljane Nicole Apostol , Janeth Aton , Kristy Ann Quilestino , Clara Luceñara , Ayah Celestial , Kith Sabanal , Eraline Rojas , Marne Ira Asentista , Aldreigh Christian Carreon , Pinky Rose Paquera , Fred Scarlet Alferez , Gemma Dionaldo , Cyril Cabello , Elisheba Padillo
J Adv Stud Tou Hos Man, 2026, 1 (3), 173-190, doi: 10.70838/jasthm.010302, ISSN 3061-9785

Abstract

This study assessed the job performance of Hospitality Management student interns from Cebu Technological University, Moalboal-Campus, for the academic year 2023-2024, as a basis for an Action Plan. This study is anchored in Feedback Theory with the legal bases such as the Republic Act No. 7796, Republic Act No. 10968, and CMO No. 104-S.2017. This study used a mixed-methods research design. 23 respondents participated in the study. The environment Is set in the entire Cebu province. This study utilized an adapted instrument. The quantitative results of the study concluded that there is a significant relationship between the employers’ feedback on job performance and employee performance indicators assessment, with a p-value of 0.00, which rejects the null hypothesis. The qualitative results suggest three emerging themes, such as Actualizing Full Potentials, Commitment Unquestioned, and Taking Higher Leap. These themes are essential in describing the managers’ experiences with the CTU-Moalboal HM interns. This study recommends that HM interns go through training in self-confidence, motivation, time management, and hands-on experiences, such as simulation, before the internship.
Keywords: action plan, hospitality management, internship, employers’ feedback mechanisms, non-sequential mixed-methods
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Bibliographic Information

Eljane Nicole Apostol, Janeth Aton, Kristy Ann Quilestino, Clara Luceñara, Ayah Celestial, Kith Sabanal, Eraline Rojas, Marne Ira Asentista, Aldreigh Christian Carreon, Pinky Rose Paquera, Fred Scarlet Alferez, Gemma Dionaldo, Cyril Cabello, Elisheba Padillo, (2026). Employers’ Feedback Mechanism Of Bshm Interns Of Cebu Technological University- Moalboal Campus, Cebu Philippines, Journal of Advanced Studies in Tourism, Hospitality, and Management, 1(3): 173-190
Bibtex Citation
@article{eljane_nicole_apostol2026jasthm,
author = {Eljane Nicole Apostol and Janeth Aton and Kristy Ann Quilestino and Clara Luceñara and Ayah Celestial and Kith Sabanal and Eraline Rojas and Marne Ira Asentista and Aldreigh Christian Carreon and Pinky Rose Paquera and Fred Scarlet Alferez and Gemma Dionaldo and Cyril Cabello and Elisheba Padillo},
title = {Employers’ Feedback Mechanism Of Bshm Interns Of Cebu Technological University- Moalboal Campus, Cebu Philippines},
journal = {Journal of Advanced Studies in Tourism, Hospitality, and Management},
year = {2026},
volume = {1},
number = {3},
pages = {173-190},
doi = {10.70838/jasthm.010302},
url = {https://scimatic.org/show_manuscript/7960}
}
APA Citation
Apostol, E.N., Aton, J., Quilestino, K.A., Luceñara, C., Celestial, A., Sabanal, K., Rojas, E., Asentista, M.I., Carreon, A.C., Paquera, P.R., Alferez, F.S., Dionaldo, G., Cabello, C., Padillo, E., (2026). Employers’ Feedback Mechanism Of Bshm Interns Of Cebu Technological University- Moalboal Campus, Cebu Philippines. Journal of Advanced Studies in Tourism, Hospitality, and Management, 1(3), 173-190. https://doi.org/10.70838/jasthm.010302

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