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Research Article

Illuminating the Lens of Non-English Graduates in Online Language Tutoring: A Multiple Case Inquiry

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Roge Triche May Mata , Deveyvon Espinosa
Psych Educ Multidisc J, 2025, 51 (1), 1-28, DOI: https://doi.org/10.70838/pemj.510101, ISSN 2822-4353
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Abstract

This study examines the experiences, challenges, and coping mechanisms of non-English graduates working as online language tutors. Using a multiple-case study approach, data were gathered through in-depth interviews and analyzed using cross-case analysis. Findings reveal that psychological barriers, such as self-doubt due to their non-English academic backgrounds, significantly impact tutors’ confidence. Technical challenges, including unstable internet connections and platform glitches, further hinder teaching effectiveness and student engagement. Additionally, cultural awareness is crucial in online tutoring, as differences in cultural norms and sensitivities require tutors to adapt lessons carefully. However, cultural differences also hinder language learning, as certain expressions, gestures, and teaching methods may be misinterpreted or considered inappropriate by students from diverse backgrounds. To navigate these challenges, tutors develop stress-management techniques, engage in self-directed learning, and use online resources and professional development programs. Peer collaboration and mentorship serve as essential support systems, enhancing teaching strategies and boosting confidence. This study highlights the adaptability and resilience of non-English graduates in the online tutoring industry, emphasizing the need for targeted training, institutional support, and improved digital infrastructure to enhance their teaching effectiveness and career sustainability.

Keywords coping strategies lived experiences insights cross-case analysis online language tutoring non-English graduates
Authors 2
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The team behind this paper

2 authors, 1 institution.

This paper Kapalong College of Agriculture — Philippines Kapalong College of Agr… 2 authors Roge Triche May Mata — corresponding author RM Roge Triche May Mata ✉ Deveyvon Espinosa DE Deveyvon Espinosa

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363 reads over 11 months.

December 2025 October 2026

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Deveyvon Espinosa 0x4CC64D…0e3F9b 450,000 (45%)
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Bibliographic Information

Roge Triche May Mata, Deveyvon Espinosa, (2025). Illuminating the Lens of Non-English Graduates in Online Language Tutoring: A Multiple Case Inquiry, Psychology and Education: A Multidisciplinary Journal, 51(1): 1-28
Bibtex Citation
@article{roge_triche_may_mata2025pemj,
author = {Roge Triche May Mata and Deveyvon Espinosa},
title = {Illuminating the Lens of Non-English Graduates in Online Language Tutoring: A Multiple Case Inquiry},
journal = {Psychology and Education: A Multidisciplinary Journal},
year = {2025},
volume = {51},
number = {1},
pages = {1-28},
doi = {10.70838/pemj.510101},
url = {https://scimatic.org/show_manuscript/6964}
}
APA Citation
Mata, R.T.M., Espinosa, D., (2025). Illuminating the Lens of Non-English Graduates in Online Language Tutoring: A Multiple Case Inquiry. Psychology and Education: A Multidisciplinary Journal, 51(1), 1-28. https://doi.org/10.70838/pemj.510101

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