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Research Article

Evaluating Students' Satisfaction with Student Affairs Services

514 reads
Weena Mae Ampo , Marvic Dayanan , Ruel Perocho , Elsa Cadorna , Elenita Deguit , Enemecio DelaTorre , Ma Charlotte Cabacog , Sheminith Dangcalan , Ariel Herradura , Josephine Olaco
Psych Educ Multidisc J, 2025, 47 (10), 1197-1207, DOI: https://doi.org/10.70838/pemj.471004, ISSN 2822-4353
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Abstract

This research evaluated the students' satisfaction with Student Affairs Services at Bohol Island State University-Candijay Campus through a descriptive survey. The study had 974 student participants. The research tool measured the levels of satisfaction in nine areas of services, namely: Registrar Services, Library Services, School Clinic Services, Student Publication Services, Supreme Student Government Services, Guidance Services, Multi-faith Services, Cultural Services, and Sports Services. In each category, five specific items related to service delivery were used to measure. It was found that students were generally delighted with most services, while some of them rated the services as satisfactory. Overall, the outcomes suggest that the campus is successful in addressing student needs, although there is room for further improvement in certain areas of service.

Keywords higher education student satisfaction service quality Descriptive survey student affairs services
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The team behind this paper

10 authors, 1 institution.

This paper Bohol Island State University — Philippines Bohol Island State Univ… 10 authors Weena Mae Ampo — corresponding author WA Weena Mae Ampo ✉ Marvic Dayanan MD Marvic Dayanan Ruel Perocho RP Ruel Perocho Elsa Cadorna EC Elsa Cadorna Elenita Deguit ED Elenita Deguit Enemecio DelaTorre ED Enemecio DelaTorre Ma Charlotte Cabacog MC Ma Charlotte Cabacog Sheminith Dangcalan SD Sheminith Dangcalan Ariel Herradura AH Ariel Herradura Josephine Olaco JO Josephine Olaco

Readership

515 reads over 13 months.

October 2025 October 2026

Related work on SciMatic

Closest of 91 articles sharing keywords with this one. A rarer shared keyword counts for more than a common one.

On SciChain

This article is token #6522 of SciMatic Articles (ERC-1155): 1,000,000 tokens, minted once, never more. The chain also stores a fingerprint (SHA-256) of the article's record, so anyone can check that it has not been altered.

HolderWalletTokens
SciMatic 0xc35709…277732 100,000 (10%)
Weena Mae Ampo 0xcf92e5…a9d556 90,000 (9%)
Marvic Dayanan 0x21BB4c…BEa698 90,000 (9%)
Ruel Perocho 0xd6f1f3…83B66e 90,000 (9%)
Elsa Cadorna 0x4da2b4…C66926 90,000 (9%)
Elenita Deguit 0x67748F…A27033 90,000 (9%)
Enemecio DelaTorre 0xCEda27…F6180e 90,000 (9%)
Ma Charlotte Cabacog 0xa4247a…F252fB 90,000 (9%)
Sheminith Dangcalan 0xE2FF20…0e469D 90,000 (9%)
Ariel Herradura 0xAE9c9D…B2F27f 90,000 (9%)
Josephine Olaco 0x0D00d8…FA8567 90,000 (9%)
Content hash 0x5e250b11c9e15aea5bbf1bb86607a14a2043e758ae7a28e3cd12cd7c846b7a8f
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Bibliographic Information

Weena Mae Ampo, Marvic Dayanan, Ruel Perocho, Elsa Cadorna, Elenita Deguit, Enemecio DelaTorre, Ma Charlotte Cabacog, Sheminith Dangcalan, Ariel Herradura, Josephine Olaco, (2025). Evaluating Students' Satisfaction with Student Affairs Services, Psychology and Education: A Multidisciplinary Journal, 47(10): 1197-1207
Bibtex Citation
@article{weena_mae_ampo2025pemj,
author = {Weena Mae Ampo and Marvic Dayanan and Ruel Perocho and Elsa Cadorna and Elenita Deguit and Enemecio DelaTorre and Ma Charlotte Cabacog and Sheminith Dangcalan and Ariel Herradura and Josephine Olaco},
title = {Evaluating Students' Satisfaction with Student Affairs Services},
journal = {Psychology and Education: A Multidisciplinary Journal},
year = {2025},
volume = {47},
number = {10},
pages = {1197-1207},
doi = {10.70838/pemj.471004},
url = {https://scimatic.org/show_manuscript/6522}
}
APA Citation
Ampo, W.M., Dayanan, M., Perocho, R., Cadorna, E., Deguit, E., DelaTorre, E., Cabacog, M.C., Dangcalan, S., Herradura, A., Olaco, J., (2025). Evaluating Students' Satisfaction with Student Affairs Services. Psychology and Education: A Multidisciplinary Journal, 47(10), 1197-1207. https://doi.org/10.70838/pemj.471004

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