Research Article

Evaluating Students' Satisfaction with Student Affairs Services

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Psych Educ Multidisc J, 2025, 47 (10), 1197-1207, doi: 10.70838/pemj.471004, ISSN 2822-4353

Abstract

This research evaluated the students' satisfaction with Student Affairs Services at Bohol Island State University-Candijay Campus through a descriptive survey. The study had 974 student participants. The research tool measured the levels of satisfaction in nine areas of services, namely: Registrar Services, Library Services, School Clinic Services, Student Publication Services, Supreme Student Government Services, Guidance Services, Multi-faith Services, Cultural Services, and Sports Services. In each category, five specific items related to service delivery were used to measure. It was found that students were generally delighted with most services, while some of them rated the services as satisfactory. Overall, the outcomes suggest that the campus is successful in addressing student needs, although there is room for further improvement in certain areas of service.

Keywords: higher education, student satisfaction, service quality, Descriptive survey, student affairs services

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Bibliographic Information

Weena Mae Ampo, Marvic Dayanan, Ruel Perocho, Elsa Cadorna, Elenita Deguit, Enemecio DelaTorre, Ma Charlotte Cabacog, Sheminith Dangcalan, Ariel Herradura, Josephine Olaco, (2025). Evaluating Students' Satisfaction with Student Affairs Services, Psychology and Education: A Multidisciplinary Journal, 47(10): 1197-1207
Bibtex Citation
@article{weena_mae_ampo2025pemj,
author = {Weena Mae Ampo and Marvic Dayanan and Ruel Perocho and Elsa Cadorna and Elenita Deguit and Enemecio DelaTorre and Ma Charlotte Cabacog and Sheminith Dangcalan and Ariel Herradura and Josephine Olaco},
title = {Evaluating Students' Satisfaction with Student Affairs Services},
journal = {Psychology and Education: A Multidisciplinary Journal},
year = {2025},
volume = {47},
number = {10},
pages = {1197-1207},
doi = {10.70838/pemj.471004},
url = {https://scimatic.org/show_manuscript/6522}
}
APA Citation
Ampo, W.M., Dayanan, M., Perocho, R., Cadorna, E., Deguit, E., DelaTorre, E., Cabacog, M.C., Dangcalan, S., Herradura, A., Olaco, J., (2025). Evaluating Students' Satisfaction with Student Affairs Services. Psychology and Education: A Multidisciplinary Journal, 47(10), 1197-1207. https://doi.org/10.70838/pemj.471004

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