Abstract
This study explores how students perceive the food preparation practices of a concessionaire in a private school in Manila to identify areas for improvement and uncover opportunities for a better dining experience. Since students rely on school-based food services for convenience and nutrition, their insights are essential in shaping a food environment that supports both their health and satisfaction. Using surveys and informal discussions, the research gathered feedback from senior high school students on important aspects such as food safety, cleanliness, taste, variety, and value for money. The results showed that while many students appreciate the variety and accessibility of meals offered, they also expressed concerns about hygiene practices. Specific issues mentioned include inconsistent food quality, questionable sanitation during food handling, and the lack of visible cleanliness in preparation areas. Students noticed that staff do not always wear gloves or hairnets, which led to doubts about food safety. Despite these concerns, students remain hopeful and eager for change. They suggested practical solutions like more transparent food preparation areas, regular health and safety checks, and healthier meal options. Many also expressed a desire for their feedback to be considered in future improvements. Ultimately, the study emphasizes the importance of listening to students’ voices when it comes to school food services. By addressing their concerns and acting on their suggestions, schools and concessionaires can create a more positive, safe, and student-friendly food experience—one that not only fills stomachs but also builds trust and well-being in the school community.
