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Research Article

Students’ Awareness, Attitude, and Experience on Scholarship Refund in Higher Education Institution

627 reads
Cherry May Sacal , Cristine Geroy , Nenita Prado
Psych Educ Multidisc J, 2025, 36 (9), 995-999, DOI: https://doi.org/10.70838/pemj.360903, ISSN 2822-4353
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Abstract

This study investigated the influence of students' awareness, attitude, and experience regarding scholarship refunds at Liceo de Cagayan University. Specifically, it examined students' awareness of the refund process, refund conditions, and communication, as well as their attitudes toward trust in the refund process, appreciation for financial support, and flexibility. Additionally, the study determined students' overall experiences in claiming refunds, focusing on the challenges they encountered and their perceptions of the process. A descriptive-correlational and causal research design was employed, utilizing the Raosoft calculator to select 175 CHED scholarship recipients from a total population of 318 scholars. Data were gathered through a structured survey questionnaire and analyzed using descriptive statistics, Pearson correlation, and multiple regression analysis. Findings indicated that while students demonstrated a high level of awareness regarding refund policies and procedures, gaps in documentation clarity and communication effectiveness persisted. Pearson correlation analysis revealed a significant positive relationship between students' awareness, attitudes, and experiences with scholarship refunds. Furthermore, multiple regression analysis identified awareness of the refund process and trust in the refund system as the strongest predictors of students' overall experiences. Delays in disbursement, unclear policies, and procedural complexities contribute to student frustrations, impacting their confidence in the system. The study underscores the need for improved transparency, streamlined processes, and enhanced communication strategies to ensure a more efficient and student-friendly refund experience. These findings provided valuable recommendations for higher education institutions, administrators, and policymakers in optimizing financial aid systems to support student beneficiaries better and improve the overall scholarship refund process. 

Keywords awareness Attitudes higher education institution experience scholarship refunds
Authors 3
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The team behind this paper

3 authors, 1 institution.

This paper Liceo de Cagayan University — Philippines Liceo de Cagayan Univer… 3 authors Cherry May Sacal — corresponding author CS Cherry May Sacal ✉ Cristine Geroy CG Cristine Geroy Nenita Prado NP Nenita Prado

Readership

628 reads over 18 months.

May 2025 October 2026

Related work on SciMatic

Closest of 80 articles sharing keywords with this one. A rarer shared keyword counts for more than a common one.

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SciMatic 0xc35709…277732 100,000 (10%)
Cherry May Sacal 0x45f543…6B4435 300,000 (30%)
Cristine Geroy 0x37eA16…5BcA5D 300,000 (30%)
Nenita Prado 0xd20285…147490 300,000 (30%)
Content hash 0x94f072348a51b9f915a4f1322e7fc28517ae2395895d6a0edbeb3de294b6d143
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Bibliographic Information

Cherry May Sacal, Cristine Geroy, Nenita Prado, (2025). Students’ Awareness, Attitude, and Experience on Scholarship Refund in Higher Education Institution, Psychology and Education: A Multidisciplinary Journal, 36(9): 995-999
Bibtex Citation
@article{cherry_may_sacal2025pemj,
author = {Cherry May Sacal and Cristine Geroy and Nenita Prado},
title = {Students’ Awareness, Attitude, and Experience on Scholarship Refund in Higher Education Institution},
journal = {Psychology and Education: A Multidisciplinary Journal},
year = {2025},
volume = {36},
number = {9},
pages = {995-999},
doi = {10.70838/pemj.360903},
url = {https://scimatic.org/show_manuscript/5108}
}
APA Citation
Sacal, C.M., Geroy, C., Prado, N., (2025). Students’ Awareness, Attitude, and Experience on Scholarship Refund in Higher Education Institution. Psychology and Education: A Multidisciplinary Journal, 36(9), 995-999. https://doi.org/10.70838/pemj.360903

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