Abstract
This study addresses the persistent challenges of traditional voting systems in academic institutions—including inefficiency, security risks, and low participation—by developing and evaluating VoSys, a secure online voting platform for OLSHCO College. Employing a descriptive-developmental approach with Scrum methodology, the research team designed a system with biometric authentication, accessible ballot interfaces, real-time results tracking, and hybrid voting capabilities (combining digital and scanned paper ballots). Rigorous evaluation by 50 participants (20 IT professionals and 30 end-users) demonstrated exceptional performance, achieving an ISO/IEC 25010 score of 4.68/5 for security, usability, and reliability, along with a 4.56/5 Technology Acceptance Model (TAM) rating, reflecting 94% user satisfaction. The system reduced administrative errors by 60% and accelerated vote processing by 80% compared to manual methods. These results confirm VoSys as an effective solution for modernizing academic elections, balancing innovation with inclusivity through its hybrid design. To further enhance the system, the study recommends expanding multilingual support, integrating assistive technologies for voters with disabilities, and developing candidate information portals. This research not only provides a replicable model for secure, user-centric voting systems in educational settings but also highlights the potential for future advancements, such as blockchain integration, to strengthen transparency and trust in electoral processes.
