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Research Article

Challenges and Strategies of Small-Scale Enterprises: Basis for Improvement

984 reads
Eliane Joy Songaling-Toleno , Joyce Decendario
Psych Educ Multidisc J, 2025, 36 (1), 37-56, DOI: https://doi.org/10.70838/pemj.360105, ISSN 2822-4353
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Abstract

Small-scale enterprises (SSEs) play a crucial role in economic growth by generating employment opportunities. They also serve as hubs for innovation, developing new products and services that enhance market competitiveness. Additionally, SSEs make a significant contribution to the gross domestic product (GDP) of developing nations, strengthening overall economic stability. This study investigated the strategic responses of small-scale enterprises (SSEs) in Bacolod City to challenges such as supply chain disruptions, customer demand fluctuations, business operations, and financial stability. Using a mixed-methods approach, the research integrated quantitative and qualitative methodologies to analyze data from 124 registered and active SSEs in the central business district of Bacolod City. It explored how business model type, workforce size, and business tenure influence strategic decision-making among small-scale enterprises. Findings revealed that there are significant differences in strategies based on manpower size when grouped according to supply chain disruptions and financial stability. Additionally, a significant difference in strategies based on business model type was observed when grouped according to customer demand fluctuations. Business tenure also showed a significant difference in strategies when grouped according to business operations. Qualitative findings highlighted key adaptive strategies, including technology investment, enhanced customer service, and stronger supplier relationships. The study concludes that small-scale enterprises adjust their strategies based on business models and workforce dynamics. It recommends increased technology adoption, proactive customer engagement, product diversification, and regular strategic reviews to strengthen business resilience.

Keywords business strategies small-scale enterprises supply chain disruptions customer demand business resilience strategic management
Authors 2
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The team behind this paper

2 authors, 2 institutions.

This paper Keep Track Solutions Pte Ltd — Philippines Keep Track Solutions Pt… 1 author La Carlota City College — Philippines La Carlota City College 1 author Eliane Joy Songaling-Toleno — corresponding author ES Eliane Joy Songaling-Tole… ✉ Joyce Decendario JD Joyce Decendario

Readership

985 reads over 19 months.

April 2025 October 2026

Related work on SciMatic

Closest of 2 articles sharing keywords with this one. A rarer shared keyword counts for more than a common one.

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This article is token #4990 of SciMatic Articles (ERC-1155): 1,000,000 tokens, minted once, never more. The chain also stores a fingerprint (SHA-256) of the article's record, so anyone can check that it has not been altered.

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Eliane Joy Songaling-Toleno 0x96dBb1…3a6B01 450,000 (45%)
Joyce Decendario 0x578634…960f3E 450,000 (45%)
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Bibliographic Information

Eliane Joy Songaling-Toleno, Joyce Decendario, (2025). Challenges and Strategies of Small-Scale Enterprises: Basis for Improvement, Psychology and Education: A Multidisciplinary Journal, 36(1): 37-56
Bibtex Citation
@article{eliane_joy_songaling-toleno2025pemj,
author = {Eliane Joy Songaling-Toleno and Joyce Decendario},
title = {Challenges and Strategies of Small-Scale Enterprises: Basis for Improvement},
journal = {Psychology and Education: A Multidisciplinary Journal},
year = {2025},
volume = {36},
number = {1},
pages = {37-56},
doi = {10.70838/pemj.360105},
url = {https://scimatic.org/show_manuscript/4990}
}
APA Citation
Songaling-Toleno, E.J., Decendario, J., (2025). Challenges and Strategies of Small-Scale Enterprises: Basis for Improvement. Psychology and Education: A Multidisciplinary Journal, 36(1), 37-56. https://doi.org/10.70838/pemj.360105

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