Navigating the Roles of Campus Directors: A Narrative Inquiry of their Lived Experiences

This study aimed to uncover and understand the lived experiences of campus directors in navigating their roles. By focusing on the personal narratives of campus directors, this research addressed a significant gap that often lacked a comprehensive exploration of their lived experiences. The study dug into campus directors' successes, struggles, and decision-making processes through a qualitative narrative inquiry approach. Through purposive sampling, eight participants, chosen based on their tenure in directorial roles, underwent in-depth interviews and open-ended questionnaires, providing insights into their experiences. Employing a hybrid approach of Narrative Inquiry Space and thematic analysis, the study identified five key themes. Firstly, interpersonal leadership skills facilitated better relationships and teamwork among colleagues, leading to a more cohesive work environment. Secondly, navigating directorship skills enabled leaders to make informed and effective decisions, benefiting faculty, staff, and students. Thirdly, clear direction and decisive action contributed to smoother operations and goal achievement. Fourthly, effective resource management translated to better facilities, equipment, and support services for the stakeholders, enhancing their overall experience. Lastly, personal qualities, such as opportunities for training, mentorship, and career advancement, led to higher job satisfaction and performance. Integrated leadership resulted in more balanced decision-making, addressing the diverse needs of faculty, staff, students, and stakeholders. These findings highlighted the significance of integrating effective leadership and management principles to enhance organizational effectiveness and sustainability within educational institutions. Through the integration of these principles, leaders were empowered to skillfully address the complexities inherent in educational institutions, promoting innovation and fostering a nurturing campus environment that supported learning and personal growth. As a result of these efforts, positive outcomes were achieved, benefiting all stakeholders, including students, faculty, staff, and the broader community.