Abstract
One of the recent central themes in the field of psychology is psychosocial disabilities related subjects, with some studies showing that people with the said disabilities often encounter challenges when interacting in public and social life. This study aims explore the reluctance of individuals with psychosocial disabilities in engaging with public and priority lanes. With the use of purposive sampling and Interpretative Phenomenological Analysis research design, the purpose of this study is to understand the experiences and challenges that prevent these individuals from utilizing services intended to assist them. Fifteen Individuals with Psychosocial Disabilities who are residing within the District 6 of Bulacan (Angat, Norzagaray, and Sta. Maria) are involved in this study. The participants also accomplished a semi-structured interview guide which encompasses the individuals’ experiences, challenges, and coping mechanisms. The result that emerged with the data analysis is that Individuals with Psychosocial Disabilities often confront unfavorable experiences and challenges when using public and priority lanes. As indicated by the participants, they are subjected to intimidating stares, negative reactions, criticisms, stigmatization, discrimination, and various misconceptions due to the lack of public awareness and understanding concerning their disabilities. Insufficient and weak support systems also contribute to the reluctance-behavior of these individuals in using public and priority lanes. These adverse experiences and challenges not only impact their daily lives but also affect their overall well-being. After analyzing the data, the researchers also found out that despite facing challenges and adverse experiences, the participants still follow a positive mechanism and motivations to cope up with mentioned experiences.