Abstract
This study examines the experiences of Tertiary Education Subsidy (TES) beneficiaries. The TES program aims to remove financial barriers to higher education. Through a case study research design and purposive sampling, data was collected from beneficiaries across different courses. The main objective was to identify challenges faced by beneficiaries, their coping strategies, and insights gained from their personal experiences. Findings revealed that although the TES program effectively addresses financial needs, beneficiaries encounter specific difficulties. Challenges include delayed fund disbursement and personal/family issues. Despite obstacles, beneficiaries demonstrated resilience and resourcefulness in overcoming challenges. They expressed gratitude for the opportunities provided through the TES program and hoped for its continuation to support others facing financial constraints. The TES program has played a vital role in enabling the academic aspirations of many students. Its continuation will offer opportunities for individuals to realize their potential. This study provides insights into TES beneficiaries' experiences, informing policymakers and educational institutions to improve program implementation and support.
