Contract
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Abstract
The development and implementation of programs in public secondary schools is largely handled by non-teaching personnel. The management of the school put the non-teaching employees at the school to provide support services for running the institution. This study aimed to investigate and scrutinize the different challenges, coping mechanisms, and innovative strategies with regards to the improvement of the administrative management system in the selected public schools of Agusan del Sur Division, Philippines, during the academic year 2021–2022, given the present time of the COVID-19 outbreak. This study employed a quantitative approach with a descriptive-survey research design, with a total sample population of 27 out of the selected public secondary schools in Agusan del Sur. The survey questionnaire was distributed using a Google Form. To test the relationships between the variables, the study was analyzed using descriptive statistics as well as the Pearson correlation coefficient. Based on the findings, non-teaching respondents to the conduct survey were asked how they coped with the "challenging environment due to the health crisis." The respondents effectively agreed that they needed a salary increase to support their needs or other relevant finances, which was an effective coping mechanism and strategy. Furthermore, it has been recommended that the non-teaching staff promotion process should have terms and conditions established by the school administration to ensure that those who deserve it are promoted.
