Abstract
This study investigates the relationship between the performance level of administrative staff of selected barangays in Tacurong City, Sultan Kudarat, specifically Barangay Poblacion, New Isabela, and San Pablo. Sultan Kudarat. Simple random sampling was used to determine the respondents, including 396 selected residents from three (3) barangays who had experienced administrative staff services from the selected barangays in Tacurong City. The researchers utilized adapted survey questionnaires to collect data on the demographic profile and level of administrative staff performance in the research locale. As for the demographic profile, most of the respondents were female, with 222 (56%) aged between 18-23 years old with a frequency of 93 (23%), and residents of Barangay Poblacion, Tacurong City with 147 (37%). Furthermore, the administrative staff determined their performance through job knowledge, teamwork, communication, leadership, and decision-making. In terms of job knowledge, respondents described it as "Excellent" (M=3.54). Followed by Leadership and Decision Making with 3.48 rated as "Excellent," and Teamwork and Communication with the lowest section mean of 3.43, described as "Excellent," respectively. The performance level of administrative staff got the grand mean of 3.48, described as "Excellent." The performance level of administrative staff shows no significant difference based on gender (p=0.388), indicating similar performance between males and females. However, significant differences were observed based on age (p=0.002) and locality (p=0.000). Younger staff (18–23 years old) demonstrated the highest performance, and staff from San Pablo and New Isabela outperformed those from Poblacion. Barangay San Pablo and New Isabela show high and consistent performance across all areas—job knowledge, teamwork, and leadership—indicating strong administrative capabilities. In contrast, Poblacion has the lowest scores, suggesting a need for improvement through training and development.
