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Satisfaction Beyond First Impression: Institutional Trust and Service Quality in Admission Services

Jhoniel Samoling; Ralph Arjay DelaCruz; Marjorie Ann Nonesa; Danilo Tubeo; Joyce Abogadie — Psychology and Education: A Multidisciplinary Journal (2026)

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APA APA 7th

Samoling, J., DelaCruz, R. A., Nonesa, M. A., Tubeo, D., & Abogadie, J. (2026). Satisfaction Beyond First Impression: Institutional Trust and Service Quality in Admission Services. Psychology and Education: A Multidisciplinary Journal, 60(2), 172-180. https://doi.org/10.70838/pemj.600204

MLA MLA 9th

Samoling, Jhoniel, et al. "Satisfaction Beyond First Impression: Institutional Trust and Service Quality in Admission Services." Psychology and Education: A Multidisciplinary Journal, vol. 60, no. 2, 2026, pp. 172-180. DOI: 10.70838/pemj.600204.

CHI Chicago

Samoling, Jhoniel, Ralph Arjay DelaCruz, Marjorie Ann Nonesa, Danilo Tubeo, and Joyce Abogadie. "Satisfaction Beyond First Impression: Institutional Trust and Service Quality in Admission Services." Psychology and Education: A Multidisciplinary Journal 60, no. 2 (2026): 172-180. https://doi.org/10.70838/pemj.600204.

HAR Harvard

Samoling, J., DelaCruz, R. A., Nonesa, M. A., Tubeo, D. & Abogadie, J. (2026) 'Satisfaction Beyond First Impression: Institutional Trust and Service Quality in Admission Services', Psychology and Education: A Multidisciplinary Journal, 60(2), pp. 172-180. doi: 10.70838/pemj.600204.

IEEE IEEE

J. Samoling, R. A. DelaCruz, M. A. Nonesa, D. Tubeo, and J. Abogadie, "Satisfaction Beyond First Impression: Institutional Trust and Service Quality in Admission Services," Psychology and Education: A Multidisciplinary Journal, vol. 60, no. 2, pp. 172-180, 2026. doi: 10.70838/pemj.600204.

VAN Vancouver

Samoling J, DelaCruz RA, Nonesa MA, Tubeo D, Abogadie J. Satisfaction Beyond First Impression: Institutional Trust and Service Quality in Admission Services. Psychology and Education: A Multidisciplinary Journal. 2026;60(2):172-180. doi: 10.70838/pemj.600204.

BIB BibTeX

@article{samoling2026,
  title     = {Satisfaction Beyond First Impression: Institutional Trust and Service Quality in Admission Services},
  author    = {Samoling, Jhoniel and DelaCruz, Ralph Arjay and Nonesa, Marjorie Ann and Tubeo, Danilo and Abogadie, Joyce},
  journal   = {Psychology and Education: A Multidisciplinary Journal},
  volume    = {60},
  number    = {2},
  pages     = {172-180},
  year      = {2026},
  doi       = {10.70838/pemj.600204},
}