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Operational Management, Marketing Strategies, and Technology Used: A Structural Model of Customer Satisfaction in Hospitality Industry

Celso E. Felipe Jr.; Cristine Geroy; Nenita Prado — Psychology and Education: A Multidisciplinary Journal (2026)

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APA APA 7th

Felipe, C. E., Jr., Geroy, C., & Prado, N. (2026). Operational Management, Marketing Strategies, and Technology Used: A Structural Model of Customer Satisfaction in Hospitality Industry. Psychology and Education: A Multidisciplinary Journal, 54(2), 207-241. https://doi.org/10.70838/pemj.540206

MLA MLA 9th

Felipe, Celso E., Jr., et al. "Operational Management, Marketing Strategies, and Technology Used: A Structural Model of Customer Satisfaction in Hospitality Industry." Psychology and Education: A Multidisciplinary Journal, vol. 54, no. 2, 2026, pp. 207-241. DOI: 10.70838/pemj.540206.

CHI Chicago

Felipe, Celso E., Jr., Cristine Geroy, and Nenita Prado. "Operational Management, Marketing Strategies, and Technology Used: A Structural Model of Customer Satisfaction in Hospitality Industry." Psychology and Education: A Multidisciplinary Journal 54, no. 2 (2026): 207-241. https://doi.org/10.70838/pemj.540206.

HAR Harvard

Felipe, C. E., Geroy, C. & Prado, N. (2026) 'Operational Management, Marketing Strategies, and Technology Used: A Structural Model of Customer Satisfaction in Hospitality Industry', Psychology and Education: A Multidisciplinary Journal, 54(2), pp. 207-241. doi: 10.70838/pemj.540206.

IEEE IEEE

C. E. Felipe Jr., C. Geroy, and N. Prado, "Operational Management, Marketing Strategies, and Technology Used: A Structural Model of Customer Satisfaction in Hospitality Industry," Psychology and Education: A Multidisciplinary Journal, vol. 54, no. 2, pp. 207-241, 2026. doi: 10.70838/pemj.540206.

VAN Vancouver

Felipe CE, Geroy C, Prado N. Operational Management, Marketing Strategies, and Technology Used: A Structural Model of Customer Satisfaction in Hospitality Industry. Psychology and Education: A Multidisciplinary Journal. 2026;54(2):207-241. doi: 10.70838/pemj.540206.

BIB BibTeX

@article{felipe2026,
  title     = {Operational Management, Marketing Strategies, and Technology Used: A Structural Model  of Customer Satisfaction in Hospitality Industry},
  author    = {Felipe, Jr., Celso E. and Geroy, Cristine and Prado, Nenita},
  journal   = {Psychology and Education: A Multidisciplinary Journal},
  volume    = {54},
  number    = {2},
  pages     = {207-241},
  year      = {2026},
  doi       = {10.70838/pemj.540206},
}