Minding the competition: The drivers for multichannel service quality in fashion retailing

Minding the competition: The drivers for multichannel service quality in fashion retailing

Patten, E.
journal of retailing and consumer services 2020 Vol. 53 pp. 0-0
195
patten2020mindingjournal

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97468
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10.1016/j.jretconser.2019.101974
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