In Competition with Oneself: A Qualitative Inquiry into Amazon’s Entrepreneurial Culture

In Competition with Oneself: A Qualitative Inquiry into Amazon’s Entrepreneurial Culture

Dutta, Dev K.;
technology innovation management review 2018 Vol. 8 pp. 5-14
263
dutta2018intechnology

Abstract

Utilizing a historiographic approach based on Amazon’s Letters to Shareholders (LTS) over a twenty-year timeframe (1997–2016), this article identifies the discerning features of the company’s entrepreneurial culture that enabled it to become one of today’s most innovative organizations. A content analysis of the LTS while coding for underlying theoretical themes reveals Amazon’s entrepreneurial culture has been increasingly celebrating a spirit of “Self-Competition”, and by embracing ideas such as “Day 1 Mentality”, “Customer Centricity”, and “Human Capital Focus”. The study findings have useful insights for entrepreneurs, founding teams, and corporate managers engaged in developing an entrepreneurial culture within their own organizations.

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