Provision of public transport infrastructure is important to increase the ridership and at the same time decrease the use of private transport. Like the other Malaysian cities, Johor Bahru is mostly dependent on private vehicles such as motor cars and motor cycles. The ridership on public transport especially public bus is getting lower over the years. In this situation the sustainability in transportation and land use cannot be ensured. This paper aims to assess the public transport facility in Taman Ungku Tun Aminah in Johor Bahru which is very old and traditional residential area with some major extent of commercial and educational land uses. The actual scenario of public transport service and underlying problems that impeded the residents to use public bus service is observed in this paper. The possible options for the improvement of the bus service and turning it into an effective short and medium length inter town travel media are also discussed as well. Both the primary and secondary information are collected for the purpose of study. Various descriptive statistical data analysis are done in order to get the expected outcome from the collected data. According to this study only 26.7% of the respondents use public bus for their daily travel. The opinion of the respondents is taken for the underlying causes of their reluctance on using public bus service and also the effective measures for the enhancement of this service to the users like them. Finally some recommendations and strategic actions and policy frameworks are also suggested in this paper.