Offering-level strategy formulation in health service organizations.

Offering-level strategy formulation in health service organizations.

Pointer, D D;
health care management review 1990 Vol. 15 pp. 15-23
330
pointer1990offeringlevelhealth

Abstract

One of six different strategies must be selected for a health service offering to provide consumers with distinctive value and achieve sustainable competitive advantage in a market or market segment. Decisions must be made regarding objectives sought, market segmentation, market scope, and the customer-value proposition that will be pursued.

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