An Approach to Recruitment and Retention of Certified Nursing Assistants Using Innovation and Collaboration.
Gion, Therese;Abitz, Tracey;
the journal of nursing administrationVol. 49pp. 354-358
330
gionanthe
Abstract
Turnover rates for nursing assistants (NAs) cause considerable financial cost to healthcare organizations and negatively impact the quality of care and patient satisfaction. In 1 organization, a task force was created to focus on NA recruitment and retention. The task force evolved into a committee consisting of NAs representing all inpatient settings, a nursing director and manager, and human resources. Recruitment and retention were evaluated, and collaborative strategies were initiated for improvement in recruiting and retention of the current NA workforce.