Making Sense of Clinical Laboratory Results: An Analysis of Questions and Replies in a Social Q&A Community.

Making Sense of Clinical Laboratory Results: An Analysis of Questions and Replies in a Social Q&A Community.

Zhang, Zhan;Lu, Yu;Wilson, Caleb;He, Zhe;
Studies in health technology and informatics 2019 Vol. 264 pp. 2009-2010
209
zhang2019makingstudies

Abstract

Previous literature has revealed that patients have difficulty making sense of their clinical data. To address this barrier, we first need to understand what kinds of support that patients may seek. In this study, we analyzed question posts and their replies in a social Q&A community to understand what types of support people are providing to and receiving from the community and what contextual information they provide in order to elicit relevant answers.

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33713
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