Work-arounds in health care settings: Literature review and research agenda
Abstract
In this article, we develop links between work-arounds and potential outcomes, particularly safety outcomes. Moreover, we discuss the manner in which open discussion can allow work-arounds to facilitate work process improvement and the role that climate and culture play in reducing work-arounds.
Keywords
systematic review
National Center for Biotechnology Information
NCBI
NLM
MEDLINE
review
humans
pubmed abstract
nih
national institutes of health
national library of medicine
safety
research support
non-u.s. gov't
efficiency
United States
organizational
health services research*
work simplification
pmid:18091439
doi:10.1097/01.hmr.0000304495.95522.ca
jonathon r b halbesleben
douglas s wakefield
bonnie j wakefield
health facility administration*
management audit / methods*
medical errors
total quality management*
Citation
ID:
267323
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