Using qualitative studies to improve the usability of an EMR
Rose AF;Schnipper JL;Park ER;Poon EG;Li Q;Middleton B;;
journal of biomedical informatics2005Vol. 38pp. -
229
af2005journalusing
Abstract
The adoption of electronic medical records (EMRs) and user satisfaction are closely associated with the system's usability. To improve the usability of a results management module of a widely deployed web-based EMR, we conducted two qualitative studies that included multiple focus group and field st …