This paper addresses the experience report of accompanying an elderly woman attended by the Specialized Home Care Service (SEAD) of the social assistance network of the municipality of Vitoria, Espirito Santo state, Brazil. Through the Social Assistance Specialized Reference Center (CREAS), SEAD is offered to people with disabilities and older people with some degree of dependency and under situation of violation of human rights, as well as to their caregivers and family. In order to contextualize the experience, we intend to explain this specialized service and its particularities with regard to the General Social Assistance Service (SUAS), the National Social Assistance Policy (PNAS), and the state of Espirito Santo - pioneer in its implementation at national level. Also, the debate on the role of Occupational Therapy in this service will be studied more comprehensively in an attempt to address and discuss the methodologies and interventions used by this professional area in this case study, contributing to the literature dedicated to Social Occupational Therapy.