the role of company-cause fit and company involvement in consumer responses to csr initiatives: a meta-analytic review

the role of company-cause fit and company involvement in consumer responses to csr initiatives: a meta-analytic review

;Grzegorz Zasuwa
journal of physics: conference series 2017 Vol. 9 pp. 1016-
165
zasuwa2017sustainabilitythe

Abstract

The marketing literature suggests that company-cause fit is of key importance to developing a successful socially responsible initiative. However, controversy exists regarding the level of this fit. While some studies report that high fit between a company and a cause has beneficial effects on consumer responses to such efforts, other research identifies negative impacts. This paper aims to obtain a deeper insight into this issue by examining the moderating role of company involvement in a cause. A meta-analysis of 51 experimental studies, yielding a total sample size of 11,335 subjects, shows that company-cause fit influences consumer responses to CSR initiatives most positively when a company with a positive reputation is highly involved in a cause, that is, when the company donates at least products. If such a company provides its beneficiary with only monetary contributions (i.e., low involvement), the effects of fit are significantly less influential.

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0x95644003c57E6F55A65596E3D9Eac6813e3566dA
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226814
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10.3390/su9061016
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