Cloud  computing  is  a  technology  that  provides  services  via  the  Internet.  With  this technology, companies can gain a competitive advantage, provide better customer service and reduce  costs. The objective of this research  was to analyze  the Cloud computing  service of companies  in the  city of Chihuahua,  Mexico.  This  was  a non-experimental,  descriptive  and empirical study with a quantitative approach, which was based on a survey conducted in the months  of  January  2012  through  April  2013.  The  study’s  purpose  was  small  and  medium enterprises (SMEs) in the industrial, commercial and service sectors which represent the study population. Finite population formula was used to obtain the sample size, which were selected in a random manner. The results showed that 93 % of companies obtain reduced costs using cloud computing. Storage and sharing information was detected as some of the most used services. Companies want to have savings in technology infrastructure in order to increase the life cycle of the equipment, in addition to provide a higher quality service to customers.