The objective was to analyze the route of the tuberculosis (TB) patient during treatment in the health service system. An epidemiologic, descriptive study conducted in Ribeirão Preto, São Paulo.  We used tuberculosis-related registries from the municipal system of electronic records and the state notification system as data sources. The selected variables for the study were categorized in the analysis dimensions: demand, resources, processes/products and results. We selected 109 TB patients’ registries accompanied in reference ambulatories for TB treatment. When facing a complication, we noted the preference to search for emergency care 67 (61.5%). The attention was centered in physicians and nursing assistant/technicians 108 (99.1%), and it was the main responsible for home visitations and medication supervision (71.6%). The results allowed us to observe the attention centralized at the secondary attention level, privileging specialized teams and maintaining this point as the main care ordaining.