touristic destination image in light of the service dominant logic of marketing

touristic destination image in light of the service dominant logic of marketing

;Edar da Silva Añaña;Francisco Antonio dos Anjos;Melise de Lima Pereira
tourism & management studies 2018 Vol. 14 pp. 7-18
197
aaa2018tourismtouristic

Abstract

This paper analyzes the composition and internal arrangement of touristic seaside destinations in Brazil, in light of three not-yet tested theories: the Means-End Chain (Gutman, 1982), the Service Dominant Logic of Marketing (Vargo & Lusch, 2004), and the organizational triad for local development proposed by Vázquez-Barquero (1999). An internet-based survey was distributed and completed by 178 respondents. The answers concentrated in four (among eight possible) destinations: Balneário Camboriú (31.4%), Rio de Janeiro (28%), Torres (20%) and Natal (8%). The data were first submitted to Confirmatory Factor Analysis to identify and to validate the set of components representing the Tourism Destination Image – TDI. The TDI constituting factors, and variables representing the Personal Values (as ancestors) and the Consumer Behavior (as descendants), were submitted to a Structural Equation Model to evaluate the TDI internal arrangement and inter-construct relationships. Results indicate that values related to self-respect, security and excitement influence the assessment of some TDI components, and that the last four constructs influence the likelihood of individuals to visit or to recommend the destinations.

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ID: 159438
Ref Key: aaa2018tourismtouristic
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0x95644003c57E6F55A65596E3D9Eac6813e3566dA
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159438
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10.18089/tms.2018.14301
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