foodservice employees' knowledge on healthy alternative meals
;H Kesa;AN Melani
Journal of psycholinguistic research2015Vol. 4pp. -
178
kesa2015africanfoodservice
Abstract
21 Century living and the nature of being extremely busy has led to individuals eating out more often
than they used to. With this trend, a need for healthy balanced meals as well as low-kilojoule meals
has also been observed. The objective of the study was to evaluate the knowledge and awareness of
foodservice employees on low-kilojoule and healthy balanced meals as alternatives and also to
evaluate to what extent food and beverage managers alter menus in order to acknowledge the need to
offer healthy balanced meals as well as low-kilojoule meals. An empirical study was conducted which
made use of both qualitative and quantitative methods. Self-administered questionnaires were issued
to foodservice employees north of Johannesburg and interviews were conducted with their managers.
The results of the study showed that restaurant managers were aware of the need and demand for
healthy balanced and low kilojoule meals and were willing to alter their menus accordingly. However, it
was evident that staff needed to be trained in this regard. It is evident from the study that there is a
dire need for the availability of healthy balanced and low kilojoule meals in restaurants as consumer
demand for these will continue to grow. Therefore it is recommended that restaurants yield to this drift
in order to retain and attract more consumers.