Human resources are the most important part of the operation in an enterprise. Based on this logic, companies must continuously invest in increasing the performance of internal capacity through the creation of their strategies which will define clear developing objectives. Enterprises, be it large or small companies, private or public, especially companies with energy profiles such as power plants or district heating, to offer their services, an internal organization of a high level is needed. This arrangement inevitably must include human resources. In our case, we have analysed the functioning of District Heating “Termokos” in Pristina, which for a year now operates with a new system of providing thermal energy - cogeneration project. Of course this also requires changes in the functioning of the enterprise reorganization, since we are dealing with the creation of new departments which require qualified and professional framework. During the analysis, we will focus on current data that we have from District Heating. To process the data we are using recognized statistical methods and similar models through which we will give our recommendations, for better functioning of the enterprise.