This experience report describes a group phenomenon, based upon a case study of a group of hearing mothers of deaf children. The weekly group, in operation for over three years, provides support for families with deaf children. At first, observations were made in the group for a subsequent analysis of the data and act on interventions. Categories containing the main features that emerged in the group were created in order to discuss the content found. The categories addressed by mothers included: independence/autonomy of the child; adolescence and sexuality; discovery of deafness and reorganization of family dynamics; and matters beyond the group goal. As for the categories related to the group process there are: resistance; containing function of the coordinator; transfer; interventions in the group field. The results lead to understanding the group as a facilitator and as a necessary support for the participants. Before that, interventions were carried out to expand the space for reflection offered by the group, which provides adaptations to the different situations experienced by the participants.