urgensi kemampuan komunikasi interpersonal bagi pustakawan
;Ema Puji Lestari
pustakaloka: jurnal kajian informasi dan perpustakaan2016Vol. 7pp. 29-42
146
lestari2016pustakaloka:urgensi
Abstract
To serve, librarian will meet users of many characters and
behaviours. If librarians have and able to implement skill of interpersonal communication, it will bear a positive impression from users, he can treat one person with specifc treatment, and other person with other treatment, so every users will be satisfed. This article dealts with how to increase interpersonal communication skill of librarians, so that they can undergo their activities smoothly.