using social network analysis techniques to study the efficiency of interproject communication

using social network analysis techniques to study the efficiency of interproject communication

;Plokhov Dmitry;Osipov Ilya V.;Bubnov Gregory
journal of banking and finance 2016 Vol. 6 pp. 03011-
86
dmitry2016itmusing

Abstract

Traditional performance monitoring techniques in project management are based on classical measures – costs, schedule and scope of work. But focusing our view on these indices and their derivatives we can overlook one of the most important elements of project management – project participants. Degrees of their coordination, cohesion and collaboration directly influence on the extent to which project goals could be achieved. Communications and relations between participants play a vital role of special glue holding project parts together. Besides, communication environment integrate within itself information about all aspects of a project – successes, failures and conflicts. Character of interpersonal relations and structure of communications between participants are proposed as indicators of successfulness or failures. In present report project participants are considered as a social network. Using social network analysis (SNA) techniques provides opportunities to examine links between structural characteristics of interproject communication networks and project performance.

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129381
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