Firma İçi Kalite Bilgisi Kullanımı, İşgören Katılımı ve Tasarımda Kalite Yönetimi ile Ürün Performansı Arasındaki İlişkiler : Deneysel Bir Çalışma = Relationships Among Internal Usage of Quality Management, Employee Involvement, Quality Management in Design and Product Performance: An Emprical Analysis
ZEHİR, Cemal;KESKİN, Halit;ERDİL, Oya;
doğuş Üniversitesi dergisi2003Vol. 4pp. 43-54
279
zehir2003firmadogus
Abstract
As organizsations adopt the principles of total quality and become customer oriented new measures are needed to assess product performance within a variety of organizational settings. This study reports the relationships between usage of quality information, employee participation and quality management in product design and product performance. Using data collection with quality managers of a sample of industrial companies, rigorous factor analysis and regression analysis and regression analysis have been fostered and hypotheses regarding variables used for describing product performance of organizational settings have been described.