Use of Expectation Disconfirmation Theory to Test Patient Satisfaction with Asynchronous Telemedicine for Diabetic Retinopathy Detection
Serrano, Christina I.;Shah, Vishal;Abràmoff, Michael D.;Serrano, Christina I.;Shah, Vishal;Abràmoff, Michael D.;
international journal of telemedicine and applications2018Vol. 2018
324
i2018useinternational
Abstract
Objective. The purpose of the study is to extend research on patient satisfaction with telemedicine services by employing the theoretical framework of Expectation Disconfirmation Theory (EDT) for diabetic retinopathy screenings focusing on rural patients. Method. Adult subjects