In-Flight Service Performance and Passenger Loyalty: A Cross-National (China/Korea) Study of Travelers Using Low-Cost Carriers

In-Flight Service Performance and Passenger Loyalty: A Cross-National (China/Korea) Study of Travelers Using Low-Cost Carriers

Han, Heesup;Hyun, Sunghyup Sean;Kim, Wansoo;
journal of travel & tourism marketing 2014 Vol. 31 pp. 589-609
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han2014inflightjournal

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101426
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