Keyword Connections

servqual

Journals

3

1 PloS one

2 journal of information systems engineering and business intelligence

3 international journal of health care quality assurance

Research Groups

0

No Research Group Connected

Bibliographies

21

1 Evaluasi Usabilitas Layanan Sistem Informasi Akademik Berdasarkan Kombinasi ServQual dan Webqual Studi Kasus : SIAKAD Politeknik XYZ

2 Using fuzzy gap analysis to measure service quality of medical tourism in Taiwan.

3 Using the Fuzzy DEMATEL to Determine Environmental Performance: A Case of Printed Circuit Board Industry in Taiwan.

4 peningkatan kualitas pelatihan di training centre melalui integrasi metode service quality (serqual) dan quality function deployment (qfd) study kasus pada pt. xyz

5 the meetings, incentives, conferences, and exhibitions (mice) industry: determinants of thai organizational effectiveness

6 the services quality level assessesment in the technical university with servqual method applying

7 overview of the main methods of service quality analysis

8 assessing quality of education services at yazd university of medical sciences in 2010

9 an empirical assessment of service quality in the context of travel agencies in the republic of macedonia

10 students’ perceptions about role of faculty and administrative staff in business education service quality assessment

11 escalas concorentes para a mensuraÇÃo da qualidade percebida: uma comparaÇÃo entre a servqual e a rsq

12 Do the SERVQUAL service dimensions differ in the tourism sector? A case study of Bonamanzi Game Reserve, Hluhluwe, KwaZulu-Natal

13 An Assessment of the Attitudes of Medical Tourists toward the Quality of‏ ‏the ‎Services ‎Delivered by Hospitals in Shiraz, Iran, Using the SERVQUAL Model

14 A hybrid model of QFD, SERVQUAL and KANO to increase bank's capabilities

15 ranking of performance assessment measures at tehran hotel by combining dematel, anp, and servqual models under fuzzy condition

16 analisis peningkatan kualitas pelayanan mahasiswa magister manajemen teknologi its surabaya dengan metode servqual dan importance performance analysis (ipa)

17 kualitas layanan e-banking di era e-service: transformasi pendekatan riset empiris servqual, bsq & e-s-qual

18 the dispositional attribution of customer satisfaction through the juxtaposition of qfd aand servqual in service industry design

19 servqual method: analisis kualitas pelayanan beauty advisor sari ayu martha tilaar

20 measuring quality satisfaction with servqual model

21 SERVQUAL IN HIGHER EDUCATION INSTITUTIONS